CoCo AI / Dedicated Support

Dedicated Partner.
To help you Manage WhatsApp.

Scale and Enterprise plans include a dedicated account team that builds, runs, and improves your WhatsApp program. From strategy to send. Your team doesn't touch it.

Included on
Scale
Enterprise
my-coco.ai Chat. Converse. Convert.
01 / Strategy
We map the full program before we build anything.

Your Forward Deployed Marketer audits your brand, audience, and existing flows, then builds a WhatsApp plan around your revenue goals.

Flow architecture and sequence mapping
Audience segmentation and targeting
Campaign calendar planning
Integration and tech stack alignment
02 / Implementation
We build it. You review and approve.

You stay focused on your business while we do the work.

Welcome, cart recovery, and post-purchase flows
Campaign copy written and scheduled
Klaviyo and Recharge integrations
AI settings tuned to your brand voice
03 / Optimization
We track performance and keep improving what's live.

Dedicated support doesn't stop at launch.

Bi-weekly syncs
Ongoing flow and copy updates
Campaign analysis and iteration
Proactive recommendations based on data
How It Works

From signed to live in days, not weeks.

Phase 1
Kickoff
Shared Slack channel created. Kickoff call held. Shopify store, Facebook Business account, and AI settings all synced to CoCo.
Phase 2
First Flows Live
Account goes live with flow messages. Abandoned cart and post-purchase flows running. Brands see revenue from day one.
Phase 3
List Growth
Magic Link added to your pop-up. First campaigns planned and sent. More opted-in subscribers means more revenue from every send.
Ongoing
Optimize
Bi-weekly reviews. New flows added, old ones updated. The program keeps getting sharper.
What's Included

Six things your Forward Deployed Marketer handles for you.

Flow Building
Welcome, abandoned cart, post-purchase, and win-back flows. Your Forward Deployed Marketer builds them and keeps them updated.
Campaign Copywriting
Your Forward Deployed Marketer writes the copy, gets your sign-off, and schedules the send. You approve. We ship it.
Direct Slack Channel
A shared Slack channel with your account manager, CS lead, and dev team. You message. We respond. Same day.
AI Settings and Configuration
Your AI assistant is trained on your brand voice and CS scripts. When your product or tone changes, your Forward Deployed Marketer updates the settings.
Integration Management
Klaviyo syncs, Recharge setups, contact imports, segment configuration, webhook coordination. Your Forward Deployed Marketer sets it up and owns it.
Bi-Weekly Syncs
Standing calls every two weeks. Your Forward Deployed Marketer walks through what's performing, what to cut, and what to build next.
Available on Scale and Enterprise
Talk to us about upgrading.
my-coco.ai
Chat. Converse. Convert.